Office Outlook For Mac

25-03-2021 admin

Topics Map > Client Configuration > Desktop

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This document explains how to connect to the Office 365 service via Outlook for Mac client.

Configure Outlook

If you currently do not have Office/Outlook installed on your computer, please follow these instructions to install Office/Outlook before proceeding.

Warning: Before proceeding, make sure you have updated Outlook to the latest version (patch) currently available. If you do not update Outlook before proceeding, the potential exists that you will be unable to configure your account to Office 365 (you will receive an error during the configuration process).

Important: In addition to configuring your NetID account, this document also contains instructions on how to configure a Service Account. The recommended configuration for Service Accounts within Outlook is to have the Service Account linked to your NetID account and then to use the delegation feature to interact with the Service Account.

Microsoft Outlook for Mac uses profiles to manage your accounts within Outlook.

You have three options on configuring your Outlook profile:
Option 1: First time user of Outlook (no existing profile).
Launch Outlook to start the account creation wizard. If prompted for type of account, select Exchange or Office 365. Proceed to step 2.
Option 2: Create a new profile.
Make sure Outlook is not running.
1. Follow these steps to create a new profile.
2. Proceed to step 2.
Option 3: Add your account to an existing profile.
Launch Outlook.
1. Go to 'Tools' menu and click the Accounts selection.
2. Select New Account... from the + menu selection located at the bottom left corner of the 'Accounts' screen.
3. Proceed to step 2.
On the Setup your email window, enter the email address of the account you are attempting to configure:
- Email Address format: -
  - NetID Account: Enter the primary address of your NetID account which will take one of the following forms: netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
  - Service Account: Enter the primary address of your Service account which will take one of the following forms: name@domain.wisc.edu
  Note: if you don't know whether you are attempting to configuring a NetID account or a Service account, please contact your domain administrator or the DoIT HelpDesk.
If you receive the following prompt:
Place a check mark within the 'Always use my response for this server' check box.
Click Allow.
You will be redirected to NetID login screen - enter the credentials of the account you are attempting to configure.
Please note: If you receive an error message that your account is unable to be auto-configured, please make sure that your Outlook client is fully updated to the newest version (patch) currently available.
If this is your first time setting up this client: You may receive the following notification:
Click Activate and follow the instructions using your NetID to login when asked to activate the software.

Important:

Depending on the size and amount of emails you have in your account, Outlook may require some time to completely download all of your mail (and other data) the first time you load Outlook after configuring your account.
If you are having issues interacting with the configured account or with other accounts, please verify you have authenticated into Outlook before contacting the help desk.

Optional - Configure Access to the Campus Directory (Whitepages)

Remember: the Global Address List (GAL) will only contain Office 365 accounts. Therefore, you may still need access to the Campus Directory (Whitepages) to find the person you are searching for.

Use these instructions to configure the Campus Directory (Whitepages) within this client.

Uninstall Outlook/Office

You may experience issues with Outlook for Mac that are often resolved by performing a full uninstall/reinstall of Microsoft Office. The following Microsoft documentation provides instructions on how to completely uninstall Microsoft Office on your Mac: Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall.

Outlook For Mac Office 365

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Office for Mac that comes with a Microsoft 365 subscription is updated on a regular basis to provide new features, security updates, and non-security updates. The following information is primarily intended for IT professionals who are deploying Office for Mac to the users in their organizations.

Note

Starting with Version 16.21, Microsoft Teams will be installed by default for new installations if you're using the Office suite install package. For more information, see Microsoft Teams installations on a Mac.
For security reason, Microsoft has deprecated the use of SHA-1. Learn more
Starting with the 16.17 release in September 2018, this information also applies to Office 2019 for Mac, which is a version of Office for Mac that’s available as a one-time purchase from a retail store or through a volume licensing agreement.
The update history information for version 16.16 and earlier also applies to Office 2016 for Mac, which is also a version of Office for Mac that’s available as a one-time purchase. Older versions up to and including 16.16 can be activated with an Office 2016 for Mac volume license. You can’t activate version 16.17 or later with an Office 2016 for Mac volume license. For information about Office 2016 for Mac releases from September onward, see Release notes for Office 2016 for Mac
For information about the features, security updates, and non-security updates that are included in a given release of Office for Mac, see Release notes for Office for Mac.
If you want early access to new releases, join the Office Insider program.

Most current packages for Office for Mac

The following table lists the most current packages for the Office suite and for the individual applications. The Office suite includes all the individual applications, such as Word, PowerPoint, and Excel. All packages are 64-bit only. The build date is listed in parentheses, in a YYMMDD format, after the version number. The install package is used if you don't have the application already installed, while the update package is used to update an existing installation.

To view release notes, see Release notes.

October 13, 2020

Version 16.42 (20101102)

Application	Download links	SHA-256 hash for install package
Office suite (with Teams)	Install package	8AC425F0E31869B32C323F4349FB48E9B1C3A114B77EA68897D97C50D9B8BECB
Office suite (without Teams)	Install package	5FA1084BD240BF10FAAF94D908492939807EAD8E014582DCB2ADE7ECC484276B
Word	Install package Update package	21C54A78343B106A93FFD176130DEB9A6C9154F56EB58446FC27192D1E191995
Excel	Install package Update package	2235E4FE0741CE013777E2B6811AD9EFF738F9A724860FBA0DFD31976BF96E62
PowerPoint	Install package Update package	EAF6B82C2042BD4D026779CEB4A58E0B92C8E320A9797C77CA3A588FD94B19EB
Outlook	Install package Update package	566A1BD7AD446FCDD31156EBCA3FBD7F8F8BB2EFBCC8F3217CB55AA16A586420
OneNote	Update package	Not applicable

Release history for Office for Mac

The following table provides release history information and download links for Office for Mac. The table is ordered by release date, with the most recent release date listed first. The build date is listed in parentheses, in a YYMMDD format, after the version number. All releases after August 22, 2016 are 64-bit only. All releases prior to August 22, 2016 are 32-bit only.

Note